I personally think this is one example of bad design . The reason is there are two parts of ticket place,but due to "lighting" of left ticket place, people are confused about the place of tickets coming out. Actually one of part is for putting note to buy ticket and the other part is for pulling out tickets. Even if the lighting is has direction which is heading to inside, users can expect lighting place to be their ticket place. I personally suggest that if the light turns off when ticket is coming out, people would not be confused about the place to take their ticket.